When Billy’s dad first bought an ice cream van and laid the foundations for what would become a true family tradition. Almost immediately, Billy joined the business – and ice cream quickly became more than just a job; it became his life’s work. With over 40 years of hands-on experience in the industry, Billy’s passion, knowledge, and commitment continue to shape everything we do today.
In 2006, Billy and Faye took over the ice cream concession on the beautiful Troon promenade and enjoyed many great seasons, sharing their love of ice cream with locals and visitors and quickly becoming a much-loved part of the community.
During those busy summers, they noticed an empty building nearby and decided to take a leap of faith. In 2008, that leap became a permanent ice cream kiosk – a place that started with the basics and steadily grew to offer hot food, desserts, and hot drinks. Over the years, we’ve been fortunate to work with so many incredible, hardworking staff – their dedication and enthusiasm have been essential to our growth, and we couldn’t have come this far without them.
Becoming a familiar stop for locals and tourists alike. As Billy and Faye’s daughter Emma joined the family business, she brought new energy, fresh ideas, and a passion to build on what her parents had started. Now proudly run together as a family, we continue to grow while staying true to the heart and values that began it all.
Expanding into a comfortable seating area so customers can enjoy their favourites all year round, even through those chilly Scottish winters. With this new addition came a fresh new name: The Lookout Troon. The name reflects exactly what makes our spot so special – a place to sit back, relax, and take in the beautiful Troon views while enjoying an ice cream or hot chocolate.
Today, we’re proud to be a family-run business, built on love, hard work, and community spirit. Our goal is simple – to become Ayrshire’s leading soft serve ice cream provider, serving everything from delicious sundaes to the classic 99 cone, all made with care and a smile.
We are only a stones throw from the sea, located right on the promenade
Whether you’re paddling in the water, sitting on the sand or just enjoying the view, there’s never a better time for an ice cream!